Complaint 2207157
2020 FORD EDGE • POWER TRAIN • incident Dec 21, 2025
- Complaint ID
- 2207157
- Make
- FORD
- Model
- EDGE
- Model Year
- 2020
- Component
- POWER TRAIN
- Incident Date
- Dec 21, 2025
- Date Received
- May 16, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
My 2020 Ford Edge SEL, has started to do harsh shifting, shuddering, and some hesitation. I have kept up on the maintenance. I have had the transmission fluid drained and replaced already. My car is available for inspection if requested. An independent shop has confirmed the issue. I was informed that the torque convertor might need replaced. It has not been inspected by anyone else, except what is done when getting an oil change at the dealership. No lights came on and I did not receive any warnings. This originally started in December.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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