Complaint 2206829
2013 FORD EXPLORER • LANE DEPARTURE: ASSIST • incident May 3, 2026
- Complaint ID
- 2206829
- Make
- FORD
- Model
- EXPLORER
- Model Year
- 2013
- Component
- LANE DEPARTURE: ASSIST
- Incident Date
- May 3, 2026
- Date Received
- May 15, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
LANE DEPARTURE: ASSIST
Owner Narrative
Power steering assist fault while driving with total loss of power steering. Caused difficult steering, particularly at low speed and made for a dangerous driving situation with what seemed like complete loss of steering ability. Power steering fault and lane keeping assist failure warnings lit on display at the same time. Vehicle was towed to dealership and problem was isolated to steering module/gear failure after paying for battery replacement to verify that it was not a voltage related issue. 2013 Ford Explorers manufactured through the end of February 2012 at the Chicago plant have a recall for the same issue, but this vehicle was manufactured in June 2012 and I was told it is not covered. Repair was quoted at $4500.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.