Complaint 2206008

Complaint Summary

FUEL/PROPULSION SYSTEM

Owner Narrative

Supplement / update to prior NHTSA complaints regarding my 2021 Land Rover Discovery MHEV (VIN: [XXX] y prior complaints, Jaguar Land Rover has issued Recall 26V248 for DC/DC converter failure leading to loss of propulsion in 2021–2024 Land Rover Discovery MHEV vehicles. My vehicle experienced the same real-world failure condition: sudden loss of propulsion in traffic with my children in the vehicle. Jaguar Land Rover corporate has stated my VIN is not included in the recall population despite my vehicle being a 2021 Discovery MHEV and experiencing the same defect condition. I am submitting additional documentary evidence from Jaguar Land Rover Portland showing that during the repair process: * I was advised the vehicle would only run while connected to external jumper power and would shut off once that external power was removed. * Two days later, I was advised the installed battery would only charge to 6 volts and that another battery was needed to continue testing. These communications raise concern that this failure event involved broader electrical consequences and further support that my vehicle experienced the same defect condition described in Recall 26V248. The dealership ultimately completed repairs and charged me for the failure, while JLR maintains my VIN is excluded. I am requesting NHTSA review whether my VIN was improperly excluded from the recall population and whether the affected vehicle population should be expanded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.