Complaint 2205934
2018 RAM 3500 • SERVICE BRAKES, HYDRAULIC • incident Apr 13, 2026
- Complaint ID
- 2205934
- Make
- RAM
- Model
- 3500
- Model Year
- 2018
- Component
- SERVICE BRAKES, HYDRAULIC
- Incident Date
- Apr 13, 2026
- Date Received
- May 12, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
SERVICE BRAKES, HYDRAULIC
Owner Narrative
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the brake pedal felt soft and spongy upon depression of the brake pedal. The contact also stated that the "Service Brakes System", 4WD, traction control, and ABS warning lights all appeared on the instrument panel. The vehicle was taken to a dealer where the entire brake system was replaced. The contact stated that the 4WD had failed to operate as needed and the mechanic could not repair that part. The local dealer was contacted and confirmed that the remedy was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The failure mileage was approximately 54,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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