Complaint 2205111
2016 FORD FUSION • VISIBILITY/WIPER • incident Apr 4, 2025
- Complaint ID
- 2205111
- Make
- FORD
- Model
- FUSION
- Model Year
- 2016
- Component
- VISIBILITY/WIPER
- Incident Date
- Apr 4, 2025
- Date Received
- May 10, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
VISIBILITY/WIPER
Owner Narrative
The rear view camera on my 2016 Ford Fusion activates randomly while driving and displays blank or distorted images when the vehicle is in reverse. This is a known defect covered under Ford Recall 25SA9 / NHTSA 25v695, issued October 2025. I have contacted Koons Ford in Falls Church, VA multiple times requesting repair. The dealer stated the replacement part is only available for Mustangs. As of May 2026, Ford's own recall page confirms parts are still not available â over seven months after the recall was issued. I am driving daily with a malfunctioning safety system and no repair timeline. The camera issue creates a crash risk every time I reverse the vehicle.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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