Complaint 2204633
2015 FORD ESCAPE • UNKNOWN OR OTHER • incident May 1, 2025
- Complaint ID
- 2204633
- Make
- FORD
- Model
- ESCAPE
- Model Year
- 2015
- Component
- UNKNOWN OR OTHER
- Incident Date
- May 1, 2025
- Date Received
- May 8, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
The rearview camera started glitching last April or May (of 2025). We became aware of the recall around October, 2025-when i googled the problem and then we got a letter stating the parts are not available and that they would let us know when they become available. Its been almost 7 months since the letter and 12 months since my problem started...and still no parts or letter. I am very frustrated that Ford can get away with this. I bought a car with a rear camera for safety, there are a lot of kids in my neighborhood and I rely on the camera that I bought with my car. I feel that my car is unsafe when backing up and need for this repair to be scheduled as soon as possible so we can move on. Thank you.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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