Complaint 2204111
2025 CHEVROLET TRAVERSE • SERVICE BRAKES • incident May 6, 2026
- Complaint ID
- 2204111
- Make
- CHEVROLET
- Model
- TRAVERSE
- Model Year
- 2025
- Component
- SERVICE BRAKES
- Incident Date
- May 6, 2026
- Date Received
- May 6, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
At approximately 30,000 miles, upon starting my 2025 Chevrolet Traverse LT, the brake pedal traveled completely to the floorboards with zero resistance. Simultaneously, the 'Service Brake Assist' warning message appeared. This loss of hydraulic pressure occurred while stationary. This follows a dealership visit one week prior for a 'glitchy' check engine light that was dismissed by service staff.The vehicle is being towed via flatbed to the dealership as it is unsafe to operate. Additionally, the vehicle has exhibited abnormally 'touchy' brake response and a persistent high-pitched squeal from the front assembly since purchase. These symptoms suggest a failure of the e-Boost braking system and/or internal master cylinder seals, consistent with Service Update N242482170. This defect poses an immediate risk of total brake failure during operation.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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