Complaint 2204075

Complaint Summary

VISIBILITY/WIPER

Owner Narrative

The failing component is the same as Land Rover Discovery 2017-2020 recall /N221 service action. Complaint is to extend this service action/ recall to later production models of Land Rover Discovery in the years 2021 and 2022. The same issues are occurring as reported with Land Rover discovery 2017-2020. Due to a faulty sealant mechanism, the windshield is leaking water on the inside of vehicle causing visual impairment whilst driving in rain, snow and wet conditions - an unsafe way to drive. The water is also known to leak into electrical components causing cameras to not work, causing steering issues and causing electrical safety warning systems not to function. Land Rover Discovery (specifically 2017–2020 models) has faced issues with water leaking from the windshield, causing potential electrical damage and cabin moisture, as detailed in a Service Action (N221) and a 2020 class-action lawsuit. While often handled as a technical service bulletin (TSB) rather than a safety recall, dealers are instructed to inspect and, if necessary, replace the windshield.Key Details Regarding the Windshield Issues:Affected Vehicles: Primarily 2017-2018 Discovery 5, though reports have continued for 2020 models.Problem: Improper sealing leads to water leaks, causing moisture in the cabin and potential damage to electrical components.Service Action/Recall: Service Action N221 outlines instructions for dealers to test for leaks and replace the windshield if necessary, under certain circumstances.Action Needed: Owners experiencing this issue should contact their local Land Rover dealership for a check, as it may be covered by the manufacturer's warranty or a goodwill repair. However, service dealers who I have called are requiring me to pay $250 for a diagnostic of their own issue. As well as keep the car for several days just to evaluate.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.