Complaint 2202938
2017 FORD EXPLORER • UNKNOWN OR OTHER • incident Apr 8, 2026
- Complaint ID
- 2202938
- Make
- FORD
- Model
- EXPLORER
- Model Year
- 2017
- Component
- UNKNOWN OR OTHER
- Incident Date
- Apr 8, 2026
- Date Received
- May 3, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
The dashboard cover has come unglued from the part of near the front windshield. It first bubbled up then became unglued and rolled up. Thereâs white material underneath that appears to have swollen up like wet cork board. Also, this part of the dashboard is no longer flush like the parts to right and left of the distressed area. Additionally, the exposed white part reflects in my line of sight causing limited visibility which is a safety concern to me. Based on my research, this issue is being reported by owners of the 2017 and 2018 Ford Platinum Explorer models particularly. This issue is not something that I can repair as a DIY and since others are reporting the same exact issue with the same models, I tend to believe thereâs a defect.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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