Complaint 2202287

2011 FORD EDGE • SERVICE BRAKES • incident Apr 30, 2024

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2202287
Make
FORD
Model
EDGE
Model Year
2011
Component
SERVICE BRAKES
Incident Date
Apr 30, 2024
Date Received
Apr 30, 2026
Data As Of
Jul 1, 2026

Complaint Summary

SERVICE BRAKES

Owner Narrative

The brake pedal sunk all the way to the floor before braking. This has happened multiple times and now there is a leak in the ABS which we are in need of a ABS pump. Was told by mechanic that this is an ongoing problem with the Ford Edges. And, the real problem is the mechanic cannot find a replacement pump for it. Multiple locations were contacted but nothing is available. My Edge is a 2011 and currently has 84,500 miles. It’s a dangerous situation when the pedal sinks to the floor before stopping. There are no ABS warnings that pop up on the dash. Need to know what Ford is doing about this.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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