Complaint 2201780

2021 TOYOTA HIGHLANDER • LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK • incident Apr 29, 2026

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2201780
Make
TOYOTA
Model
HIGHLANDER
Model Year
2021
Incident Date
Apr 29, 2026
Date Received
Apr 29, 2026
Data As Of
Jul 1, 2026

Complaint Summary

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

Owner Narrative

The rear hatchback of my Toyota Highlander fails to open. I tried resetting it and that did not correct the problem. The only way I’m able to open the trunk is by manually crawling into the trunk, removing the back panel on the hatch door and pressing an internal latch release. While no injuries have happened because of this problem, if someone was stuck in this car or if there were an accident and a passenger needed to be accessed through the rear trunk, this would create a problem as it is not accessible from the outside of the car.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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