Complaint 2198376

2013 FORD EXPLORER • STRUCTURE:BODY • incident Apr 12, 2026

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2198376
Make
FORD
Model
EXPLORER
Model Year
2013
Component
STRUCTURE:BODY
Incident Date
Apr 12, 2026
Date Received
Apr 20, 2026
Data As Of
Jul 1, 2026

Complaint Summary

STRUCTURE:BODY

Owner Narrative

After more than two years with an open recall, Ford has not been able to repair my 2013 Ford Explorer due to an inability to source the replacement parts. On Sunday, April 12th the defective A-pillar trim on the driver’s side detached while driving at highway speeds on the interstate. My Ford dealer states that there is a backorder of over 80,000 A-pillar covers. It doesn’t seem that they are very interested in addressing this recall. What recourse do I have?

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.