Complaint 2198332

Complaint Summary

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Owner Narrative

So my truck has the abs module part that has failed on it. Over the time it’s failed we have seen things go out on it that directly relate to safety being a concern. First is the fact that sometimes the brakes fail completely and cause concern that I might hit another vehicle or person. Second is the issue of the truck very rarely accelerating without driver interaction this is a safety issue because the uncontrolled speed could cause additional accidents. Lastly is the issue where the truck will very rarely go into an undesirable gear will driving resulting in immediate action to be taken by the driver. All of these incidents were taken up with multiple dodge dealers and Stelantis motor corp without action taken on their part. All parties have stated that repair is impossible due to lack of availability. When asked to provided assistance to get truck repaired at a different location without cost to driver, driver was told no. Driver was also told no after driver stated this was now becoming an increased risk.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.