Complaint 2197467
2023 GENESIS GV60 • LANE DEPARTURE: ASSIST • incident Apr 15, 2026
- Complaint ID
- 2197467
- Make
- GENESIS
- Model
- GV60
- Model Year
- 2023
- Component
- LANE DEPARTURE: ASSIST
- Incident Date
- Apr 15, 2026
- Date Received
- Apr 16, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
LANE DEPARTURE: ASSIST
Owner Narrative
The Advanced Driver Assistance Systems (ADAS) on my Genesis GV60 called Highway Driving Assist (HDA) would randomly turn off without warning ever since I purchased the vehicle. I use it pretty much daily for my commute to work (but have to watch closely since it turns off often without warning) and the system would randomly turn off a least a few times a day so I would need to take over quickly. Yesterday when I was driving in the carpool HOV lane in the Los Angeles area where some sections of the freeway have lane markers that are very close to the center divider and the car decided to randomly turn off ADAS without warning which resulted in a car swipe against the center divider and damaged the front bumper as well as a broken side rearview mirror. I did a random search online and found lots of complaints from other Genesis/Hyundai/Kia owners who have similar issues am surprised why nothing has been done about it so I decided to report this. The repair would cost me almost 4 thousand dollars all because of the manufacturer defect that probably could be easily fixed with over the air update. Please investigate to prevent other drivers from getting into a crash for this defective. Thanks.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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