Complaint 2197431
2013 FORD EXPLORER • STEERING • incident Apr 9, 2026
Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint Summary
STEERING
Owner Narrative
The contact owns a 2013 Ford Explorer. While driving at slow speeds, the contact stated that while turning the steering wheel there was a lack of resistance, and there was a pulsating sensation in the steering wheel. No warning lights were illuminated. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 168,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.