Complaint 2196976
2013 FORD EDGE • UNKNOWN OR OTHER • incident Nov 23, 2024
- Complaint ID
- 2196976
- Make
- FORD
- Model
- EDGE
- Model Year
- 2013
- Component
- UNKNOWN OR OTHER
- Incident Date
- Nov 23, 2024
- Date Received
- Apr 15, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
The panoramic sun roof exploded while going down the highway sending glass flying in the air. The sunroof shade was not open so the driver and 2 infants in the back seat were not injured. I contacted Ford Motor Company and was given a case number CZH-03059174. They directed me to turn it in to my insurance company which I did not do. I took the vehicle to the body shop, they found a replacement and installed it for less than my insurance deductible.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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