Complaint 2196663
2018 FORD EXPLORER • UNKNOWN OR OTHER • incident Mar 25, 2026
- Complaint ID
- 2196663
- Make
- FORD
- Model
- EXPLORER
- Model Year
- 2018
- Component
- UNKNOWN OR OTHER
- Incident Date
- Mar 25, 2026
- Date Received
- Apr 14, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
I received a Recall for 2018 Ford Explorer for the rear suspension toe links NHTSA Recall 26V101. I've tried to schedule an appointment to have this fixed, however, the dealer cannot fix this recall as they have no parts and said they do not know when any parts will be available to fix this issue. I've called the Ford Recall Assistance Center AND the Ford Customer Service group and neither one of these groups have any information pertaining to this recall. If this is a safety recall, how can Ford send a Recall notice and not be able fix it. Any additional information would be greatly appreciate. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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