Complaint 2196345

Complaint Summary

LANE DEPARTURE: BLIND SPOT DETECTION

Owner Narrative

Hello. I got a recall and fixed in July 2021 for Blind Spot Sensors/Modules on my 2016 GMC Acadia SLT. Now 3.5 years later Im having the same issue with these sensors that are located in the rear bumper of the car, they get water damage, corrosion, and then fail. A very poor design. And seems like the recall didn't fixed the issue either. This must to be a common issue for this car, lots of complaints online even after the recall. And the car dealership wont cover it because it was already fixed at that time and my warranty on my car expired not to long ago. They said it would be about $2000 to fix. I feel like this prematurely failed and it was recalled once for the same issue but now failed again is crazy after 3.5 years. This shouldn't be a on going thing especially after a recall. I shouldn't have to pay for this outta my own pocket for a flawed design and would like my repairs for this to be covered again. Please help. Attached is a invoice from July of 2021 recall that was repaired. I only got a verbal estimate from the dealership (text messages) which I do have. saying that it would be a $2000 fix this time. I didn't go through with it because I feel like it should be covered. Attached pictures of sensor/module in rear bumper that is corroded. Lights on both side mirrors will come on and stay on. Won't shut off. Messages on dash saying "Service Side Dectection System". Blind zone setting won't shut off.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.