Complaint 2196147
2013 FORD EXPLORER • STEERING • incident Apr 13, 2026
Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint Summary
STEERING
Owner Narrative
The contact owns a 2013 Ford Explorer. The contact stated that while driving approximately 30 MPH, the steering wheel failed to turn left or right. The message "Power Steering Assist Fault" was displayed. The contact stopped, turned off, and restarted the vehicle several times to reset the power steering assist feature; however, the steering wheel was still difficult to turn. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 250,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.