Complaint 2195732
2014 FORD EDGE • VISIBILITY/WIPER • incident Jan 1, 2025
- Complaint ID
- 2195732
- Make
- FORD
- Model
- EDGE
- Model Year
- 2014
- Component
- VISIBILITY/WIPER
- Incident Date
- Jan 1, 2025
- Date Received
- Apr 11, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
VISIBILITY/WIPER
Owner Narrative
The backup camera malfunctions, and has been doing so for about a year. When the vehicle is put into REVERSE sometimes the camera screen will be black for a few moments, followed by a message that the camera isn't available, and that I should contact my dealer. Sometimes it will come on, but show an upside-down image. There are active recalls for this problem, but I can't seem to get my VIN on the recall list so that this safety issue can be fixed.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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