Complaint 2195136

2018 FORD FLEX • UNKNOWN OR OTHER • incident Mar 31, 2026

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2195136
Make
FORD
Model
FLEX
Model Year
2018
Component
UNKNOWN OR OTHER
Incident Date
Mar 31, 2026
Date Received
Apr 9, 2026
Data As Of
Jul 1, 2026

Complaint Summary

UNKNOWN OR OTHER

Owner Narrative

Recently, while driving on the freeway The drivers B pillar, came off and was only held on by the wires for the keyless entry. While driving on the freeway, I had to hold the B pillar until I could get off the freeway. When I called Ford, they told me to bring it in to get it looked at to proceed with the repair, but was then informed there is no parts at this time and had no time line when they would receive them. which is completely unacceptable since my B pillar is no longer attached. Also, my backup camera does not work. Sometimes it will work, but everything’s upside down and other times it just cuts out with lines across the screen.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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