Complaint 2194581
2013 RAM 1500 • STEERING • incident Apr 7, 2026
Complaint Summary
STEERING
Owner Narrative
The contact owns a 2013 Ram 1500. The contact stated that while driving 25 MPH and making a turn, the message "Service Power Steering" was displayed. The vehicle lost power steering functionality and the vehicle almost crashed into a school bus. The driver veered into a ditch to avoid the crash. There was no injury sustained. The vehicle was towed to the residence. The contact was a master auto technician and diagnosed the vehicle. The contact determined that the power steering rack had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 19E077000 (Steering); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 284,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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