TruckCodex

Complaint 2192827

2019 FORD FLEX • STRUCTURE • incident Apr 1, 2023

Crash
Yes
Fire
No
Injuries
0
Deaths
0
Complaint ID
2192827
Make
FORD
Model
FLEX
Model Year
2019
Component
STRUCTURE
Incident Date
Apr 1, 2023
Date Received
Apr 1, 2026
Data As Of
Jul 1, 2026

Complaint Summary

STRUCTURE

Owner Narrative

The contact owns a 2019 Ford Flex. The contact stated that the rearview camera was inoperable or displayed an inverted image while reversing. The contact stated that while reversing, the rearview camera was inoperable, causing the vehicle to hit another parked unoccupied vehicle on one occasion, and the vehicle hit a dumpster pole on another occasion. There was no injury sustained. The contact's vehicle was damaged, but the other vehicle was more damaged. The vehicle was taken to the dealer, where the infotainment system was replaced; however, the rearview camera failure persisted, and the rearview camera displayed a narrow view occasionally. Additionally, the contact stated that the exterior door B-pillar trim had detached and was previously replaced. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V732000(Structure); however, the parts to do the recall repairs were not yet available.  The dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failures. The failure mileage was approximately 2,450.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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Data sources & freshness

TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.

FMCSA

Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.
NHTSA

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.
Transport Canada

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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