Complaint 2192715
2018 RAM 3500 • SERVICE BRAKES, HYDRAULIC • incident Nov 27, 2024
- Complaint ID
- 2192715
- Make
- RAM
- Model
- 3500
- Model Year
- 2018
- Component
- SERVICE BRAKES, HYDRAULIC
- Incident Date
- Nov 27, 2024
- Date Received
- Apr 1, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
SERVICE BRAKES, HYDRAULIC
Owner Narrative
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated, causing the cruise control and trailer brakes to become inoperable. The local dealer and a secondary dealer, Okeechobee Dodge Chrysler Jeep (4224 US-441, Okeechobee, FL 34974), were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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