Complaint 2192203
2017 VOLVO XC90 • LATCHES/LOCKS/LINKAGES:DOORS:LATCH • incident Mar 31, 2025
- Complaint ID
- 2192203
- Make
- VOLVO
- Model
- XC90
- Model Year
- 2017
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Incident Date
- Mar 31, 2025
- Date Received
- Mar 31, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Owner Narrative
The contact owns a 2017 Volvo XC90. The contact stated that while driving 70 MPH, the rear passengerâs side door suddenly unlocked and opened. The vehicle was pulled over to the side of the road, and the door was forcefully closed. The failure had occurred more than once while diving at various speeds. There were no warning lights illuminated. The contact stated that the failure had occurred while there was a passenger seated in the rear passengerâs side seat. The door was only securely closed by force. The vehicle was taken to the dealer, but the dealer had not inspected or diagnosed the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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