Complaint 2191927
2009 FORD EDGE • AIR BAGS • incident Mar 30, 2026
Complaint Summary
AIR BAGS
Owner Narrative
This dealership is a scam, my car isn't even safe to drive because the (PSM) needs to be replaced and none of the modules are communicating but somehow they passed the inspection. I bought this car as is 2/24/26 and 2 days later it started overheating. I took to Big Al's like they recommended and Big Al's replaced the coolant assembly the car was still overheating so Big Al's recommended the electrical shop and I took it to them. Tidewater Auto Electric didn't find any electrical problems. So I took it to Dave's Tire and Auto center and they said the PSM needs to be replaced and all of the module because they are no longer communicating with each other. That's not safe and yet carland sold it to me anyway.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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