Complaint 2189845
2020 DODGE JOURNEY • UNKNOWN OR OTHER • incident Mar 24, 2026
- Complaint ID
- 2189845
- Make
- DODGE
- Model
- JOURNEY
- Model Year
- 2020
- Component
- UNKNOWN OR OTHER
- Incident Date
- Mar 24, 2026
- Date Received
- Mar 24, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
Backup camera recalled August 2025, noticed received in the mail however when attempted to fix it he camera I was told they are waiting to get parts in stock. It has now been several months and they still do not have parts to repair the recall. I have had multiple instances where I have almost backed into a car, I have also backed into parking poles. The camera is upside down and very confusing to see. This recall has been VERY inconvenient and it is VERY upsetting that they are unable to provide the tools needed to repair the recall which is absolutely NOT okay.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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