Complaint 2189718
2019 FORD FLEX • STRUCTURE:BODY • incident Mar 20, 2026
- Complaint ID
- 2189718
- Make
- FORD
- Model
- FLEX
- Model Year
- 2019
- Component
- STRUCTURE:BODY
- Incident Date
- Mar 20, 2026
- Date Received
- Mar 24, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
STRUCTURE:BODY
Owner Narrative
The recalled B Pillar has detached this weekend in the front of the left driver's side B pillar- it seems as it being held on by the keyless entry components. It is at approx 25 degree angle to the body of the car. As an added consequence of the redirected airflow- the driver's side door is very cold as air is getting in where it previously didn't. I scheduled with the AutoNation Amherst dealership for evaluation and repair. When I called back to move the appointment it was cancelled because I was told there is no fix/no parts. ???
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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