Complaint 2187829
2019 FORD FLEX • BACK OVER PREVENTION • incident Feb 5, 2024
- Complaint ID
- 2187829
- Make
- FORD
- Model
- FLEX
- Model Year
- 2019
- Component
- BACK OVER PREVENTION
- Incident Date
- Feb 5, 2024
- Date Received
- Mar 18, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
BACK OVER PREVENTION
Owner Narrative
The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention). The contact stated that prior to receiving the recall letter, the contact experienced back over prevention camera failure. The contact also received notification of NHTSA Campaign Number: 25V732000 (Structure). Before receiving the recall letter, the driver's side B-pillar cracked in half. The local dealer was notified of the failures several times and informed the contact that parts were not available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not informed of the failure. The failure mileage was approximately 35,500.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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