Complaint 2187203
2019 FORD FLEX • BACK OVER PREVENTION • incident Mar 17, 2023
- Complaint ID
- 2187203
- Make
- FORD
- Model
- FLEX
- Model Year
- 2019
- Component
- BACK OVER PREVENTION
- Incident Date
- Mar 17, 2023
- Date Received
- Mar 17, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
BACK OVER PREVENTION
Owner Narrative
The contact owns a 2019 Ford Flex. The contact stated that the back-over prevention camera was inoperable approximately 30 percent of the time. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) and 25V732000 (Structure). The local dealer was contacted and confirmed that parts were on backorder. Another unknown local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 25,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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