Complaint 2186902

Complaint Summary

UNKNOWN OR OTHER

Owner Narrative

We have been waiting over a year now for the below to be remedied. Our ABS light goes off constantly and when it does, it causes cruise to stop working. There is a notification alarm (ding) that goes off and on while driving the truck. We pull a 41ft 5th Wheel and we were told it was okay to pull, however, we have now been advised that it's not a good idea to pull. How is this fair when we bought this truck for the intention of pulling our 5th wheel and now it's not safe. Therefore, our truck can't even be used for the intended purpose safely. I've looked into Nebraska Lemon Law and I feel that we are WAY over the point of having to wait for this correction to be sent to a dealer so that we can get it fixed. I would appreciate a part being sent ASAP so we can use our truck for the intended purpose of hauling our 5th Wheel or buy this truck back and give me a new one. I'm tired of not being able to use our truck to pull our 5th wheel (We don't have another vehicle that can pull our camper) and I'm sick and tired of driving the truck and having the ABS going on and off and on and off and not being able to use cruise. Not to mention the sole fact that it really isn't that safe if a crash can happen. 2018 RAM 3500 VIN: [XXX] Recall data refreshed on Mar 16,2026 1 Unrepaired Recalls associated with this VIN Nov 27,2024 Manufacturer Recall Number: C4B NHTSA Recall Number: 24V-896 Recall Status: Recall Incomplete, remedy not yet available Summary Some (2017-2018 MY Ram xxx) vehicles may have been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. Safety Risk The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. Remedy INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.