Complaint 2185958
2013 FORD EXPLORER • STRUCTURE • incident Dec 27, 2023
Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint Summary
STRUCTURE
Owner Narrative
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the driver's and the passenger's side A-pillar trims were loose. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.