Complaint 2184233
2025 VOLKSWAGEN TIGUAN • FORWARD COLLISION AVOIDANCE • incident Jan 3, 2025
- Complaint ID
- 2184233
- Make
- VOLKSWAGEN
- Model
- TIGUAN
- Model Year
- 2025
- Component
- FORWARD COLLISION AVOIDANCE
- Incident Date
- Jan 3, 2025
- Date Received
- Mar 9, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
FORWARD COLLISION AVOIDANCE
Owner Narrative
The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system failed to function, with the Forward Collision Avoidance warning light illuminated. The failure had occurred while the contact was driving while it was raining. The vehicle was taken to the dealer, where it was diagnosed with a Forward Collision Avoidance module failure; Part Number: J769. The contact was informed that the module needed to be replaced. The vehicle was repaired, but the failure reoccurred. The dealer was made aware of the failure. The contact was advised to clean off the Forward Collision Avoidance sensor. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a known failure with the vehicle. The vehicle was taken back to the dealer several times regarding the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 3,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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