Complaint 2183368

Complaint Summary

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Owner Narrative

Shortly after purchasing a new 2026 Ram 3500 in January 2026, the vehicle began displaying multiple safety warnings simultaneously while driving. Warning indicators included Check Engine, ABS, Brake, Traction Control, Electronic Stability Control, Forward Collision Warning, and Automatic Emergency Braking, along with a “Service Electronic Stability Control” message. The vehicle had very low mileage when the issue first occurred. The vehicle was taken to the dealership for diagnosis and repair. The dealership indicated the concern involved rear wheel speed sensor(s) and the vehicle’s electronic control systems (including a Body Control Module software update). Multiple repair attempts were required, including sensor replacement(s) and software updates, with manufacturer engineering involvement. The dealership and engineering instructed extended test driving (hundreds of miles total) to verify the repair. A particularly concerning element is that a replacement sensor reportedly failed without producing a diagnostic code, meaning the driver may have no warning that a critical component failed until safety systems disable or the vehicle behaves erratically. When the issue occurs, multiple safety systems are impacted at the same time, including ABS braking, stability control, traction control, and AEB/forward collision systems. Multiple safety systems disabled simultaneously. Dealership personnel also indicated that these wheel speed sensors are experiencing widespread failures and that replacement sensors can fail again shortly after installation as they have a 67% failure rate, which raises concern that this may represent a broader manufacturing or component defect affecting multiple vehicles. This complaint is submitted to document a potential safety defect affecting braking, stability control, and driver assistance systems.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.