Complaint 2183189
2020 FORD F-250 • FUEL SYSTEM, DIESEL • incident Feb 28, 2026
- Complaint ID
- 2183189
- Make
- FORD
- Model
- F-250
- Model Year
- 2020
- Component
- FUEL SYSTEM, DIESEL
- Incident Date
- Feb 28, 2026
- Date Received
- Mar 5, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
FUEL SYSTEM, DIESEL
Owner Narrative
The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, while attempting to schedule an appointment, the contact was informed that the recall repair had been placed on hold. The contact stated that recently, while driving approximately 60 MPH, the vehicle started to lose motive power. The contact stated that the vehicle stalled and was towed to the same local dealer. There was no warning light illuminated. The vehicle was diagnosed, and it was determined that the high-pressure fuel pump had failed, and the pump and the diesel fuel system needed to be replaced. The contact was provided and estimate for the repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was approximately 164,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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