Complaint 2183026
2024 NISSAN SENTRA • STEERING • incident Feb 7, 2026
Complaint Summary
STEERING
Owner Narrative
In December 2025, the vehicle was towed to the dealer after it shut off and would not restart. No warning lights displayed, no low fuel light displayed either. Dealer attributed stall to low fuel (fuel range showed 30 miles remaining), found no diagnostic codes, attributed it to low fuel, added gas, and released the vehicle and charged a DX fee. In February 2026 (approximately two months later), the vehicle lost power again while being driven and was rear-ended while disabled. Post-collision dash photos show approximately half a tank of fuel and malfunction indicators illuminated. The dealership had notice of a shutdown event and failed to properly diagnose or investigate before returning the vehicle as safe in December. My daughter was injured as a result of the rear end accident. The vehicle was a total loss.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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