Complaint 2182435

Complaint Summary

ENGINE AND ENGINE COOLING

Owner Narrative

The contact's daughter owns a 2016 Jeep Compass. While the contact's daughter was driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The driver attempted to restart the vehicle, and the vehicle restarted. The driver waited for several minutes before attempting to restart the vehicle. The vehicle was taken to Midas, where it was diagnosed with a CAM shaft sensor failure. The contact was informed that the CAM shaft sensor needed to be replaced. The vehicle was repaired. The contact was informed of NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the VIN was not associated with the recall. Approximately one year later, the failure reoccurred. The vehicle was taken back to Midas. The contact was informed that the CAM shaft sensor connector, CAM shaft sensor, crank shaft, and wiring harness needed to be replaced. The contact was informed that the CAM shaft sensor was the only part available. The contact was informed that the CAM shaft sensor connector, crank shaft, and the wiring harness were not available and were on back order. The CAM shaft sensor was replaced. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.