Complaint 2182020
2020 FORD F-250 • BACK OVER PREVENTION • incident Dec 20, 2024
- Complaint ID
- 2182020
- Make
- FORD
- Model
- F-250
- Model Year
- 2020
- Component
- BACK OVER PREVENTION
- Incident Date
- Dec 20, 2024
- Date Received
- Mar 2, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
BACK OVER PREVENTION
Owner Narrative
The contact owns a 2020 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel) and 25V686000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the check engine warning light was intermittently illuminated. The contact stated that while driving at various speeds, the vehicle unintendedly decelerated and lost power. The vehicle was coasted to the side of the road, turned off, restarted, and the vehicle regained power and drove as intended. The message "Power Reducedâ was displayed. The failure occurred approximately every 5 miles driven. The vehicle was taken to the dealer and was diagnosed with low fuel pressure, and it was determined that the fuel pump had failed and needed to be replaced. The vehicle had not been repaired because parts were not available. The manufacturer was not made aware of the issue. The failure mileage was approximately 95,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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