Complaint 2180914

Complaint Summary

FORWARD COLLISION AVOIDANCE

Owner Narrative

The contact owns a 2024 BMW I4. The contact stated that while driving 25-50 MPH in the intended lane, the vehicle vibrated and was drifting out of the intended lane. The contact was able to correct the vehicle back into the intended lane. Additionally, the contact stated while driving and approaching a wall or a gate, the Forward Collision Avoidance front sensors failed to function as intended and did not warn the contact of a potential crash. The contact stated that upon coming to a complete stop, the vehicle jerked forward. The contact stated that the failure reoccurred while shifting into park(P). Additionally, the contact stated that the front passenger's side door handle required to be pulled several times for the door to open as intended, and the parking brake failed to disengage as intended on one occasion. The vehicle was taken to the dealer, where the contact was informed that no issue was found; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 500.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.