Complaint 2180470

Complaint Summary

FORWARD COLLISION AVOIDANCE

Owner Narrative

The contact owns a 2024 Honda HR-V. The contact stated that while the contact's daughter was driving at 42 mph with the cruise control engaged, the collision mitigation sensor independently activated. The contact's daughter noticed that the steering wheel had almost seized, and the vehicle's speed abruptly decreased. The vehicle stopped in the middle of the road. Another vehicle was making a turn and crashed into the contact's vehicle. In addition, the "Brake" message was illuminated. The vehicle was driven to the contact's residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact mentioned that the failure was a known failure with the vehicle. The contact's daughter was taken to the local medical center. The contact's daughter sustained muscle pain in the back, neck, both shoulders, both jaws, and severe headaches. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.