Complaint 2179212
2022 FORD F-250 • FUEL/PROPULSION SYSTEM • incident Sep 4, 2025
- Complaint ID
- 2179212
- Make
- FORD
- Model
- F-250
- Model Year
- 2022
- Component
- FUEL/PROPULSION SYSTEM
- Incident Date
- Sep 4, 2025
- Date Received
- Feb 21, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
FUEL/PROPULSION SYSTEM
Owner Narrative
1. Fuel Pump failure occurred September 4th 2025 2. While towing a travel trailer from Raleigh NC to Surf City NC. When the truck stalled we lost all power and power steering and there was no clear path to pull off the single lane road with no shoulder. With a line of vehicle's behind us, including tractor trailers this created very serious safety situation not only for us but other travelers heading toward us and behind us. We were fortunate that the tractor trailer behind us was alert. I was able to restart the vehicle and drive to a safe location. We left the travel trailer at the coast, and returned vehicle to Capital Ford on or about September 9th. So yes, our safety and the safety of other was in serious risk. 3. No the problem has not been reproduced. 4. Yes the dealer, Capital Ford, Inc of Raleigh, NC has inspected and confirmed root cause to be fuel pump recall. 5. As I recall the truck hesitated, check engine light came on, and truck stalled ( unsure if light came on before or after stall) in a very short period of time. I do not recall the exact amount of time but I do recall the hesitation, I told my wife something is not right, engine stalled and we lost all power. Currently it has been 8 months since notification and, for the safety of the driver and other on the road, we have been unable to use vehicle for reason purchased since the incident.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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