Complaint 2178987
2021 BUICK ENVISION • SERVICE BRAKES • incident Feb 18, 2026
- Complaint ID
- 2178987
- Make
- BUICK
- Model
- ENVISION
- Model Year
- 2021
- Component
- SERVICE BRAKES
- Incident Date
- Feb 18, 2026
- Date Received
- Feb 20, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
The contact owns a 2021 Buick Envision. The contact stated that while his wife was driving at an undisclosed speed on the freeway, the vehicle unintendedly accelerated around a corner, with the floor mat stuck under the pedal. The driver depressed the brake pedal for an extended time, but the vehicle continued accelerating. The driver pressed the park button, which slowed the vehicle, and the driver was able to pull over safely. There were no warning lights illuminated. The vehicle was taken to the local dealer, and the owner was informed about a possible recall. The dealer determined the failure was due to a stuck floor mat and sudden unintended acceleration. The front and rear brakes were replaced along with the floor mat. The floor mat was PN: 84734211. The manufacturer was not contacted. The failure mileage was approximately 37,000. The VIN was not available.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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