Complaint 2178758
2021 CHRYSLER PACIFICA • ELECTRICAL SYSTEM • incident Jan 28, 2026
- Complaint ID
- 2178758
- Make
- CHRYSLER
- Model
- PACIFICA
- Model Year
- 2021
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Jan 28, 2026
- Date Received
- Feb 19, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
The Electric Coolant Heater (ECH) failed (Error Code P0E15), which is a critical component of the High Voltage Battery Thermal Management System. This failure disabled the vehicle's hybrid propulsion system and prevented the vehicle from operating in electric mode. This is a documented systemic issue (Ref: TSB S2208000203) that affects the driveability and safety of the vehicle's hybrid powertrain.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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