Complaint 2178298
2020 RAM 3500 • POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS • incident Jan 12, 2026
Complaint Summary
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS
Owner Narrative
The contact owns a 2020 Ram 3500. The contact stated that while the vehicle was parked and the engine was turned off, the gear shifter shifted into the drive position when the contact's minor [XXX] child entered the vehicle to retrieve an item using the steering wheel and gear shifter to enter, causing the vehicle to roll down a hill and collide with a tree. The impact resulted in significant damage to the passenger side door, bumper, and truck bed. Although a child was inside the vehicle at the time of the incident, no injuries were reported following the collision. No air bags deployed. The vehicle was towed to a dealer where it had notyet been inspected. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 150,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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