Complaint 2178102
2021 FORD EXPLORER • SUSPENSION • incident Jan 28, 2026
- Complaint ID
- 2178102
- Make
- FORD
- Model
- EXPLORER
- Model Year
- 2021
- Component
- SUSPENSION
- Incident Date
- Jan 28, 2026
- Date Received
- Feb 18, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
SUSPENSION
Owner Narrative
For full details please refer to complaint 11715221. Since the initial complaint, repairs have been completed and I will attach a list of parts that were replaced. The repair confirmed the rear axle bolt sheared and there were significant metal shavings in the rear differential. When the bolt broke, numerous other components were damaged as detailed in the repair documentation. Ford has refused to accept any responsibility for this repair even though the safety implications for this type of incident are alarming.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
TruckCodex aggregates official public-sector datasets. See the Source registry for dataset-level coverage and the Freshness log for last-import timestamps.
Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
TruckCodex is an independent aggregator; it is not affiliated with FMCSA, NHTSA, EIA, or Transport Canada. Always verify compliance-critical information directly with the originating agency.