Complaint 2177741
2021 CHRYSLER PACIFICA • UNKNOWN OR OTHER • incident Feb 1, 2026
- Complaint ID
- 2177741
- Make
- CHRYSLER
- Model
- PACIFICA
- Model Year
- 2021
- Component
- UNKNOWN OR OTHER
- Incident Date
- Feb 1, 2026
- Date Received
- Feb 17, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
The back up camera does not work intermittently. The screen is just black. This was supposed to be resolved as part of recall 66B/NHTSA 24V-436. I had that recall work completed in January 2026 but it did not resolve the issue. The dealer said they are unaware of that repair not resolving the issue and said I would be liable for the costs associated with the additional diagnostics if the manufacturer refuses to pay. I went on line and apparently a lot of people are continuing to have the same issues. This is a recurring issues that happens about 25% of the time we back up. The attached photo was the latest time.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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