Complaint 2173456
2019 JEEP COMPASS • FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING • incident Dec 27, 2025
Complaint Summary
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Owner Narrative
While driving my Jeep Compass's emergency parking brake engaged on its own. I thought I was hit by another vehicle since it was so abrupt. I was able to disengage it after several minutes and as I turned my hazards on and drove home, the emergency brake engaged again on its own. This was a major safety issue and after getting the vehicle home, I was able to call and get it into a mechanic who was unable to find a code stored for the issue. He recommended I take it to a Jeep Dealership as they have softwares to run for the computer. The jeep dealership only was able to locate a code to replace the starter and replaced the starter but are unable to determine the issue for the e brake, unable to duplicate it, and are unable to tell me the Jeeps emergency brake won't turn on again on its own. I reached out to Jeep Cares on a jeep compass forum and was called by a representative who told me Jeep is aware of a rising number of people with the exact same issue as I stated.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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