Complaint 2172880
2018 CHEVROLET EQUINOX • ELECTRICAL SYSTEM • incident Sep 25, 2025
- Complaint ID
- 2172880
- Make
- CHEVROLET
- Model
- EQUINOX
- Model Year
- 2018
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Sep 25, 2025
- Date Received
- Feb 3, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
The contact owns a 2018 Chevrolet Equinox. The contact stated that after having a software update to the ECM following the notice of an unknown recall, on several occasions while in reverse, the vehicle failed to reverse as intended. The contact stated that the vehicle seemed like it would accelerate forward. The contact had to push the vehicle for the vehicle to reverse. The contact that while pressing the ignition button on several occasions, the vehicle failed to start. The contact continued to press the ignition button, and the vehicle eventually started. Additionally, when the vehicle was started, the "Parking Brake Release" message was displayed even though the parking brake was not engaged. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 101,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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