Complaint 2172806
2018 VOLVO XC90 • LATCHES/LOCKS/LINKAGES:DOORS:LATCH • incident Feb 1, 2026
- Complaint ID
- 2172806
- Make
- VOLVO
- Model
- XC90
- Model Year
- 2018
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Incident Date
- Feb 1, 2026
- Date Received
- Feb 3, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Owner Narrative
Rear Drivers door (left) fails to latch. Volvo has an updated part for better water ingress prevention, then the part that was used to build the car. The problem is that water enters the moveable window, runs down the metal channel separation gthe fixed and moveable window, and enters the door latch mechanism. This is extremely dangerous, in that the door may appear closed, and the vehicle may allow the driver to move forward or backward, but the door is not latched and can fly open leading to death! This is an issue known by Volvo, hence the updated OEM replacement part, however they are grossly negligent in not reporting or self recalling vehicles for this issue.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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