Complaint 2171468

Complaint Summary

POWER TRAIN

Owner Narrative

Driving up the 15 freeway from Diamond bar CA to Victorville CA the car gave me a warning that the transmission is overheating and to pull over to cool it down keep in mind I was on a paved freeway with no trailer and nothing in the bed of the truck so no unusual weight so with the car being brand new (only 1500 miles) I played it safe and pulled to the side of the freeway for about 15 minutes to allow for cooling then the sign went away and it was driving normal. A few days later I took the car into the shop for transmission, hard shift issue and I had them look at the overheating as well and they found an overheating was caused from “harsh acceleration” i’ve had many cars and no car has ever had a transmission overheating light come on unless if I was on the track or off roading I went up to Victorville again the following weekend and the overheating light came on again but the dealership is saying it’s normal but going up a paid freeway and having to stop on the side of the road to let the transmission cool down is not safe

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.